Forgot Your SA Youth Password? A Step-by-Step Guide to Reset It

Forgot Your SA Youth Password. Losing access to your SA Youth account due to a forgotten password can be frustrating — but the good news is, resetting your password is quick and easy. This guide will walk you through the exact steps to recover your account and get back to applying for jobs, learning opportunities, and more on the SA Youth platform.

SA Youth is a free national network that connects young South Africans with opportunities for jobs, learning, and training. It’s supported by the Presidency and works through the website sayouth.mobi. To access your profile, you need to log in — and for that, your password is essential.

You may need to reset your password if:

• You’ve forgotten your password completely
• You’ve lost access to your registered email or mobile number
• You’re unable to log in despite using your known password

Fortunately, SA Youth offers multiple secure options for password recovery.

1. Visit the Official Website

• Go to https://sayouth.mobi using a web browser.
• Make sure you’re on the official website to avoid phishing or fake login pages.

2. Click on the “Login” Button

• On the homepage, click on the “Login” link.

3. Select “I Forgot My Username/Password”

• Below the login form, click on “I forgot my username/password”.
• This will take you to the password recovery options.

4. Choose a Reset Method

SA Youth gives you three secure ways to reset your password:

Option A: SMS

• If you still have the same phone number you used to register, choose this option.
• Enter your ID number and you’ll receive a reset link via SMS.

Option B: Email

• Use this if you have access to the same email address you registered with.
• Enter your ID or email, and check your inbox for the reset link.

Option C: Security Question

• If you set up a security question during registration, you can use this method.
• Answer your security question correctly to reset your password.

Enter the correct information as per the method and reset the password as shown in the image.

5. Open the Reset Link

• Click on the link sent to your phone or email.
• Make sure you open the link within a reasonable time (some links expire after a few minutes or hours).

6. Create a New Password

• Enter a strong, memorable new password.
• You may also be asked to set or confirm security questions to keep your account secure.

7. Confirm and Log In

• Once your password has been changed, return to the login page and sign in with your new credentials.

If you can’t reset your password using the options above, help is available:

Contect: 0800 72 72 72
Timing: Monday to Friday, 9:00 AM to 4:30 PM

WhahtsApp: Send a message to 0800 72 72 72 via WhatsApp for assistance any time of the day.

• Save your new password in a secure place or use a password manager.
• Keep your mobile number and email updated on your SA Youth profile.
• Set up a security question if you haven’t already — it can be a lifesaver!

Forgetting your SA Youth password doesn’t mean you’re locked out forever. With simple reset options via SMS, email, or security question — and helpful support available — you can regain access in just a few minutes. Always ensure your contact information is up to date so you never miss important opportunities on the SA Youth platform.